We strive to ensure that your orders reach you as soon as possible. After placing an order, you will instantly receive a confirmation e-mail with details of your order. It will then be our priority to swiftly dispatch your order. Usually, all items are sourced from our warehouse and dispatched within 48 hours (provided it is a business day). However, we will let you know via a phone call or SMS if an item is out of stock, and the soonest it can be dispatched.

*Please note that your parcel will only be delivered to the shipping address and not to any alternative address.

Unexpected delays may occur with the shipment, and if you don’t receive your order within the allotted time, kindly email at ohgstore@gmail.com

Make sure you have your order number (provided to via email when you place your order) when you call or email us.